Privacy policy
Your information, handled with care.
This policy explains what personal information Coolartizana LLC collects when you visit or shop on our website, how we use it, and the choices you have.
Last updated: October 23, 2026
Who we are
Coolartizana is a home and lifestyle store operated by Coolartizana LLC, a Colorado limited liability company located at 6825 E Tennessee Ave, Denver, CO 80224, United States. Our website address is coolartizana.shop. You can reach us at contact@coolartizana.shop.
Information we collect
We collect information you give us directly when you:
- Place an order: name, billing and shipping address, email, phone number and order details.
- Create an account: name, email, password and saved addresses.
- Contact us: your email and anything you include in your message.
We also automatically collect limited technical information, such as your IP address, browser type and the pages you view, to keep the site secure and working properly.
Payments
Payments are processed by third-party payment providers. We do not store your full card number on our website. The payment provider receives the information needed to process your payment and handles it under its own privacy policy.
How we use your information
- To process, ship and deliver your orders, including handling returns and refunds.
- To send order confirmations, shipping updates and replies to your questions.
- To manage your account if you create one.
- To prevent fraud and keep our website secure.
- To meet our legal and tax obligations.
- To send marketing emails, only if you choose to receive them. You can unsubscribe at any time.
Who we share it with
We don’t sell your personal information. We share it only with service providers that help us run the store, such as:
- Payment processors, to take payments.
- Shipping carriers and suppliers, to fulfil and deliver orders.
- Our website hosting and e-commerce platform providers.
We may also disclose information if required by law or to protect our rights.
Cookies
Our site uses cookies to make the store work, for example to remember the items in your cart, keep you signed in and complete checkout. Some cookies may also help us understand how the site is used.
You can block or delete cookies in your browser settings, but parts of the store, such as the cart and checkout, may not work without them.
Content from other websites
Pages on this site may include embedded content (for example videos or maps). Embedded content behaves as if you had visited the other website, and that website may collect data about you under its own policy.
How long we keep it
We keep order information for as long as needed for accounting, tax and legal purposes. Account information is kept until you ask us to delete your account. Messages you send us are kept as long as needed to answer them and keep a record of our conversation.
Your rights and choices
You can ask us to access, correct or delete the personal information we hold about you, or to send you a copy of it. Depending on where you live, including California and other US states with privacy laws, you may have additional rights. We will not discriminate against you for exercising them.
To make a request, email contact@coolartizana.shop. We may need to verify your identity before responding.
Security
We use reasonable measures to protect your information, including a secure (HTTPS) connection. No method of transmission or storage is completely secure, but we work to protect your data and limit who can access it.
Children
Our store is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page.